Pricing

One flat fee. Every dollar after that is yours.

Pick the plan that fits your monthly order volume and feature needs. Upgrade or downgrade at any time. Unlock profitability on day one.

Starter

For smaller brands with low claim volume.

$99/ month

Up to 1k orders / mo

1k5k
  • Up to 5,000 orders / month
  • Cart and checkout protection
  • White label branding editor
  • Policy and terms editor
  • Branded customer emails
  • Analytics dashboard
  • Email support
Start 14-day free trial
Most popular
Growth

For growing brands with higher claim volumes.

$199/ month

Up to 5k orders / mo

5k100k
  • Up to 100,000 orders / month
  • Everything in Starter, plus:
  • Shopper claim filing portal
  • Merchant claims management app
Start 14-day free trial
ScaleComing soon

For high volume merchants who value AI in their workflows.

Join the waitlist to be notified when Scale is available.

  • Everything in Growth, plus:
  • AI-assisted claims resolution
  • Dedicated onboarding
  • SLA-backed support
Join waitlist

14-day free trial on Starter and Growth. Billed monthly through Shopify, cancel from your admin anytime.

Run your numbers

What other shipping protection tools take from you.

They keep 60-100% of every order protection purchase
Their brand adds friction to your checkout and CX flow
They dictate the price, policy, and CX results
Revenue calculator

See how much additional revenue your store will earn.

FAQ

Things merchants ask first.

Sliding-scale by monthly order volume. You pick your plan and the order volume you expect, and that sets your flat monthly price.

They land in your branded claims portal. Your team reviews and resolves. Protectly handles the infrastructure; the customer relationship stays with you.

No. Protectly is the platform. You set your own policy and fee. Your existing logistics setup is untouched.

Revenue-share providers keep a percentage of every protection fee, typically 70 to 85 percent. Protectly charges a flat monthly fee. You keep 100% of every fee your customers pay.

No. Month-to-month, cancel anytime. We earn your business each month or we don’t.

Never on customer-facing surfaces. The widget, checkout, emails, and claims portal carry your brand only.

Pick a plan. Keep your money.

Free for 14 days. Five-minute install. Walk away anytime.

Install onShopify App Store