We rebuilt shipping protection for DTC brands obsessed with customer experience.

Protectly is trusted by consumer brands that understand the impact of delivery issues on customer loyalty and business growth. We resolve shipping issues instantly and cover 100% of the costs.

“We ship cans and glass bottles, so delivery issues are a constant headache. With Protectly, we’ve automated 51% of our support tickets, eliminated reship costs and unlocked a new revenue stream.. All while keeping customers happier than ever.”

“Carrier issues used to drain our time and budget. Protectly took over replacements and refunds, reduced our workload, and boosted both profits and customer happiness.”

“Protectly solved our shipping problems, saving us time and money. We no longer worry about replacements or refunds, and our customers are happier than ever.”

Our customers turn shipping failures into an opportunity.

200 K+

orders protected

$ 1.6 M

new revenue earned

$ 2.2 M

resolution costs offloaded

30 K+

support tickets offloaded

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