Protectly integrates seamlessly with popular e-commerce platforms like Shopify and WooCommerce. You can add it to your checkout in just a few minutes using the provided plugins on our website or booking time with our team through the website.

We offer two pricing plans:

• Free Plan: No monthly cost. Add shipping protection to your checkout experience, offload claims management and resolutions, and gain rich shipping analytics, all for free!
• Contract Plan: Add shipping protection to your checkout experience, offload claims management and resolutions, gain rich shipping analytics, and receive a revenue share percentage from shipping protection purchases.

With the Free Plan, you don’t pay a monthly fee. Instead:

• You collect shipping protection fees directly from customers at checkout, along with their product payment. Both amounts are deposited into your company’s bank account.
• The shipping protection fees are automatically transferred to Protectly on a weekly basis through Plaid.
• Protectly reimburses your company on a weekly basis for refunds and replacement orders for approved claims. This process is also automated via Plaid.

The Contract Plan includes a revenue share % from shipping protection purchases. The steps are as follows:

• You collect shipping protection fees directly from customers at checkout, along with their product payment. Both amounts are deposited into your company’s bank account.
• The shipping protection fees are automatically transferred to Protectly on a weekly basis through Plaid.
• Protectly reimburses your company on a weekly basis for refunds and replacement orders for approved claims. This process is also automated via Plaid.
• Protectly sends your company a monthly payment based on the revenue share % agreed upon in your contract. This is calculated from the % of shipping protection purchases.

By offering shipping protection to your customers, you’ll increase checkout conversion, reduce support ticket burden, offload costs for refunds and replacements, and generate additional revenue from replacement orders from Protectly.

Protectly handles claims on behalf of your brand with an Amazon-like experience. Your customers file claims through our modern software, and we resolve them faster than in-house teams. This reduces your customer support costs and improves your customer satisfaction (CSAT).

Protectly covers claims for lost, stolen, and damaged items. We provide a simple claim filing experience and fast resolutions– ensuring your customers are satisfied and your brand reputation is protected.

Protectly increases customer satisfaction and loyalty by providing a hassle-free shipping experience and quick problem resolution for shipping issues.

Protectly is not a taxable product. Protectly does not provide recommendations on how each merchant should manage their tax obligations.

No, Protectly is not an insurance company and does not provide insurance to any party. Instead, Protectly assumes private risk to safeguard Shoppers' orders.